Privacy Policy
Leadxform is committed to protecting your privacy and handling your personal information responsibly. This privacy policy explains how we collect, use, store, and disclose your personal information when you use our site or services. Please note that we adhere to the Privacy Act 1988 (Cth) and Australian privacy principles to ensure the security of your data.
By accessing LeadxForms or using any of our services, you agree to the privacy practices outlined in this policy.
Who We Are
LeadXForm is an Australian company based in Brisbane. We provide our customers with a lead-building form that helps them create, customise, and manage forms. It helps them capture data, manage data collection, and improve user interaction.
Information We Collect
Information You Provide
- Your name, email address, and company details
- Payment & billing information
- Support requests, feedback, or direct messages
Information Collected Automatically
- Device type, browser, IP address, and general location
- Cookies and tracking technologies
- Usage data (e.g. pages visited, time spent on site, form activity)
When someone fills out the form you have created using LeadXForm, that data belongs to you as the form creator. We store it securely on your behalf and do not access or use it unless you permit us to do so.
Use of Personal Information
- Create and manage your account.
- Deliver and improve the functionality of our platform.
- Process payments and manage subscriptions.
- Respond to support enquiries and provide customer service.
- Send service-related updates, product announcements, or changes to our policies.
- Monitor usage patterns and troubleshoot technical issues.
- Comply with our legal obligations.
Disclosure of Personal Information
We do not sell your personal information or form data to third parties. However, we may share the data with the following entities to proceed with the operations lawfully.
- Trusted third-party service providers who support our platform (e.g., hosting, analytics, payment processing)
- Legal or regulatory authorities, when disclosure is necessary to meet legal obligations or to safeguard our legal interests.
- A purchaser or successor in the event of a business transfer, merger, or acquisition
All the service providers we work with are required to handle your data securely and in accordance with the privacy regulations established by the relevant regulatory bodies.
Data Storage & Security
LeadXForms uses secure services and industry-standard encryption to protect your information. However, no method of electronic storage or transmission can be 100% secure. While we take appropriate steps to protect your data, we cannot guarantee absolute security.
Any transmission or exchange of information is carried out at your own risk. While we take measures to safeguard your data from authorised access, modification, and disclosure, we cannot assure the security in line with this privacy policy.
Third-Party Links
You may come across links on our site that lead to external websites. We do not control these sites or services; therefore, we are not responsible for the privacy practices or content on these third-party sites.
We encourage you to always review their privacy policies and terms before proceeding and sharing your personal information.
Changes to the Policy
Our privacy policy may be updated from time to time. If there are any major changes, we will make every reasonable effort to inform you by email.
Please take time to review this policy regularly so you stay informed about how your data is handled.
Get in Touch
If you have any questions about this privacy policy or the way we manage your data, you’re welcome to get in touch. Our team is here to guide you and will respond as promptly as possible.
Support LeadX:support@leadxforms.com
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